If this does not fix Skype not accepting your email, we recommend you enable your security settings again as it is important to keep your computer secure from any potential threats. Turning these applications off may give you access to log into your account. If you have any security settings and a firewall enabled, these programs can prohibit your device from accessing the Skype server. Log into Skype once your connection is active again. If your network connection is disconnecting continuously, or unable to provide the necessary bandwidth to the app, Skype will have trouble accessing the server, and completing your request to login into your account. A poor internet connection will not only interfere with logging but also it’s audio and video quality. It’s important to make sure you are accessing Skype on a device that is compatible with the apps system requirements.įor an extensive guide on what the requirements are for Skype to work properly, you can click here.Ī strong internet connection is vital in the performance of Skype on your device. If an upgrade is available, confirm you want to install, and override your current version.

Skype will a utomatically check for an available update Keeping your app up to date will keep the software compatible with your device and ensure continuously improved performance with the software. Skype can disable the login functions for versions that are no longer supported. Skype will not recognise your details if there are mistakes. The login credentials are case sensitive, so ensure your password is not using upper case when it should be on lower. Make sure you are inputting your email address correctly, without any spelling errors. If you have confirmed your email address has not already been registered on a Microsoft account, there are eight simple steps you can take to fix Skype rejecting your email address Fix 1. If your email address is already associated with Skype, you will be unable to duplicate the details. The Skype error, unable to sign in, can be fixed by first making sure you are using the same email address as the one you have registered on a different Microsoft account with. How to fix Skype won’t accept an email address

Skype sign in not working